What should I do if my access has expired or been deactivated?

If your CASAFARI login has expired or been deactivated, email the Support Team at support@casafari.com, or contact your account manager if you have one. The team will check your account status and guide you through the steps to restore access.

Good to know

  • The Help Center > Contact Us option is inside the platform, so you cannot use it while you are unable to log in. Use email instead.
  • If you have an account manager, you can contact them as an alternative to emailing the Support Team.

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