How do I manage my team members' access?

Only decision makers (your company’s admins) can manage users on the subscription.

Open the Team page

1. Log in at https://www.casafari.com/login.
2. Click the Me menu in the top right corner of the page.
3. Select Team in the dropdown menu.

Add a user

1. On the Team page, click Add a user.
2. Fill out the form.
3. Send the invitation.

Change a user’s role

1. Find the user on the Team page.
2. Click Agent/Decision maker to switch their role.

Decision makers can access billing information and subscription details, and they can manage users. Only give this role to people who should have that level of control.

Deactivate a user

1. Find the user on the Team page.
2. Click Actions.
3. Click Deactivate.

Add more seats

If you want more users than your subscription includes, click Buy more seats on the Team page.

Good to know

• You cannot use generic email addresses such as info@ or commercial@ for users. The system does not allow them.
• Each account can be used on up to 5 fingerprints. A fingerprint is a combination of device, browser and IP address, so the same device in two different browsers counts as 2.
• For help, email support@casafari.com or go to Help Center > Contact Us inside the platform.