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How do I change my account email address?

You cannot change the email address yourself. Ask CASAFARI support by choosing Contact Us in the Me menu at the top right of the platform, or by emailing support@casafari.com. Give your current and new email addresses, and support will confirm once the change is made.

  1. In your CASAFARI account, open the Me menu in the top right corner of the page and select Contact Us.
  2. Compose a new message to the support team. You can also send an email to support@casafari.com.
  3. Include the email address currently linked to your CASAFARI account.
  4. Include the new email address you want to use.
  5. Optionally, add the reason for the change.
  6. Wait for a reply. Support verifies the request for security purposes and lets you know when the email address has been updated.

Good to know

  • The change may take some time, depending on how many requests support is handling.
  • The new email address must not already be linked to another CASAFARI account.

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