How do I review my subscription renewal?
Open the Me menu and select Subscription Details to see your next renewal date, total renewal amount, auto-renewal status, plan type and licence count. To change or cancel your subscription, email support@casafari.com at least 30 days before your renewal date.
Check your renewal details regularly so that your subscription stays uninterrupted.
- Click on the Me menu.
- Select Subscription Details.
- In the subscription overview, check the following details:
- Next renewal date
- Total renewal amount
- Auto-renewal
- Plan type and licence count
Change your renewal settings
- Adjust your subscription: To change your licence count or cancel, contact CASAFARI at support@casafari.com at least 30 days before renewal.
- Update billing information: Email the support team before your renewal so that your invoices show the new information.
Good to know
- Renewal is automatic unless you have requested otherwise with 30 days’ notice before the renewal date.
- Check your subscription before the renewal period to avoid unexpected charges.
- Any updates made by the admin apply to all team users.
For questions about your subscription, contact support@casafari.com or go to Help Center > Contact Us inside the platform.
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