How do I cancel my subscription?
To cancel, log in to CASAFARI, click Payments (the € icon) in the top navigation bar, find your current plan on the Invoices page and click Request cancellation. Cancellation is not immediate: CASAFARI's billing and account management teams review your request, and a team member confirms it.
- Go to https://www.casafari.com/login and enter your credentials.
- In the top navigation bar, click Payments (look for the € icon). A page opens with your subscription details and invoices.
- On the Invoices page, locate your current plan.
- Click Request cancellation.
- Wait for a team member to review and confirm your request.
Good to know
- If you have any issues or urgent questions, contact support@casafari.com, or go to Help Center > Contact Us inside the platform.
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