FAQs
Account
- Why is my access expired? What should I do?
- How to modify my user information? (email, password, name, etc.)
- Can I log in to more than one device simultaneously?
- I am a decision maker, can I manage my company accounts (add or remove employees)?
- I am the person responsible for the financial matters of this company. How can I access invoices/receipts?
- How can I upload my logo so that it is displayed on the reports?
- How can I search by specific property characteristics?
- How do I filter for Private Sellers/FSBO?
- How to search a property by Reference?
- How can I track a specific agency?
- How do I sort search results?
- How can I share details of one or several properties with my clients?
- Who will see the comments I leave in the comment box?
- What does this message in the History mean? : “We started to track this source when this property was already inside their portfolio.”
- How can I know if a property is still availbale in the market or not?
- Can I add/edit a listing?
- Why do I see photos watermarked by an agency that is no longer listing the property?
- Off-Market Properties
- What is CASAFARI Connect and how can I use it?
- How do you know which agencies share commissions?
- Is it possible to negotiate different conditions relating to a deal?
- Can I select which properties from my portfolio I wish to share?
- How can I set up commission rules for split deals?
- Can I send a partnership request for an agency in another country even if I don’t usually work in this market?
- How can I create a market alert with my preferred property characteristics?
- How can I manage/edit my alerts?
- How many alerts can I have?
- Why can’t I open some of my alerts’ properties pages?
- How can I track an individual property? – from my portfolio or the competition
- How to add a property to my favourites?
- How can I manage my favourites?
- How can I perform a Market Analysis?
- What are outliers?
- Heatmap
- Price Distribution
- Time Series
- In which locations can I conduct my analysis?
- How can I extract a market report?
- How can I perform a comparative market analysis?
- How are the comparables in the list selected?
- How can I delete or add comparables to my analysis?
- How are the Estimated Values calculated?
- How can I extract a CMA report?
- Where can I see my CMAs?
- Where / How can I report an error?
- I found the same property twice. What can I do?
- Where can I provide my feedback?
- I can’t find a specific location.
- How can I search for more than one location simultaneously?
- What geographical areas does CASAFARI’s data cover?
- How to draw a custom boundary on the map?
- How does CASAFARI know the location of a property?